Short version: We collect contact details to respond to inquiries and deliver our services. We don't sell your data. You can opt out of marketing at any time.
1. Who We Are
Leadpath AI operates leadpath.ca and provides AI automation services for small and medium-sized businesses in Canada.
Privacy contact: hello@leadpath.ca · Waterloo, Ontario, Canada.
2. Information We Collect
What you provide
- Name, email, company name, and role when you fill out our audit request form
- Messages and notes from calls or email exchanges
- Scheduling data when you book through Calendly
Automatically collected
- Basic usage data (pages visited, device type, browser) via analytics tools
- IP address and approximate location
3. How We Use It
- To respond to your inquiry and deliver our services
- To schedule and prepare for your audit call
- To send service-related communications (confirmations, follow-ups)
- To send marketing emails with your consent, as permitted under CASL
- To improve our site and service quality
5. Email & Marketing (CASL)
We only send commercial emails with appropriate consent under Canada's Anti-Spam Legislation (CASL). Every marketing message includes an unsubscribe link.
To opt out: click "unsubscribe" in any email or contact us at hello@leadpath.ca.
6. Retention
We keep your information only as long as needed to deliver our services or meet legal obligations — typically up to 24 months from last contact for prospects, and longer for active clients as required by law.
7. Your Rights
Under PIPEDA (Canada) and applicable laws, you may:
- Request access to information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for marketing at any time
- Request deletion where permitted by law
EU/UK visitors have additional rights under GDPR. California residents have rights under CCPA/CPRA. Contact us to exercise any of these rights.
8. Security
We use appropriate technical and administrative safeguards to protect your information. No method of transmission or storage is 100% secure.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be noted by updating the effective date above.
10. Contact
Questions or requests about this policy:
- Email: hello@leadpath.ca
- Mail: Leadpath AI, Waterloo, Ontario, Canada (request mailing address)